The privacy and security of your information is very important to Hotel Excelsior Opéra.
We want you to trust how we manage your information. This policy is intended to keep you informed in full transparency of how we use it to manage and organize your stay at our property. We are committed in our activities to protect the privacy of our customers and partners by ensuring the protection, confidentiality, and security of data in accordance with applicable legislation.
Each data processing carried out by the Data Controller pursues a legitimate, determined and explicit purpose. For each of the treatments implemented, our hotel undertakes to collect and use only adequate, relevant and limited data to what is necessary in relation to the purposes for which they are processed. We ensure that the data is kept up to date and implement processes to enable the deletion or rectification of inaccurate data.
Type of data processed by the Excelsior Opéra hotel
Why do we process your personal data?
The data is necessary for the following reasons:
This data is used by the hotel and its service providers for the purposes described below:
Recipients of personal data
This information is not sold or communicated to third parties and is strictly reserved for the internal uses described above.
Our establishment ensures that only authorized persons can access the personal data of our customers, i.e. our employees subject to an obligation of confidentiality as well as our partners and service providers for the performance of our services.
Some personal data may be sent to third parties to meet legal, regulatory or contractual obligations or to legally authorized authorities (prefecture of police, mayor of Paris, obligations under the Fight against Money Laundering and Financing of Terrorism, Tracfin declaration, etc.).
Depending on your request, we may be required to transmit personal data to third parties in order to subscribe to products and services from these third parties (reservation of restaurant, private car, travel or shows). The customer is informed that we are only responsible for our own data processing and that therefore customers are invited to contact the third party recipients to be informed of the terms and conditions of any processing carried out.
Outsourcing
When we need to use a provider, we ensure that the provider provides guarantees on its ability to meet these security and confidentiality requirements.
In compliance with our legal and regulatory obligations, we conclude contracts with our subcontractors that precisely define the terms and conditions for the processing of personal data by them, in accordance with the regulations on the protection of personal data.
Lawfulness of processing
The Excelsior Opéra Hotel and each of its employees are prohibited from processing data collected unlawfully.
The processing is legal if at least one of the following conditions is met:
You have rights over your data
Persons whose data are processed have the following rights, unless otherwise required by law:
You have the right to access a copy of the Data we hold about you. To do this, please send your request to info@excelsior-opera.com specifying the subject in the email, under the terms of the GDPR, we will provide you with the data within thirty (30) days of receipt of your written request. This is a free service.
In the event of a question or request in connection with the processing of personal data, data subjects are invited to contact:
Hôtel Excelsior Opéra
Phone : +33 (0)1 48 74 99 30
The GDPR referent to contact on the following email address : info@excelsior-opera.com
Adress: 5 rue La Fayette - 75009 Paris
You also have the right to refer the matter to the Commission Nationale de l'Informatique et des Libertés (CNIL), 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07
Retention period and limitation
We undertake not to keep personal data longer than is necessary to fulfill the purposes for which they are stored or longer than the period provided for by the regulations relating to the protection of personal data.
Protection and security of your information
We are committed to ensuring the confidentiality and security of the information you provide to us. To do this, technical, physical, and organizational security measures are put in place to prevent all unauthorized access and dissemination, as well as the alteration or loss of your information. The security of the collection, transmission and storage of information can never be fully guaranteed. However, we are taking steps to ensure that adequate safety precautions are taken to protect them. All persons with access to the data are bound by a duty of confidentiality and are subject to disciplinary and/or other sanctions if they do not comply with these obligations.
Privacy Policy updated on April 01st, 2023
Lexicon :
The term "Personal Data" as used in this Privacy Policy refers to any information relating to an identified or identifiable individual, or as defined by applicable law. When you contact us, book online or use our site and its applications, we collect certain personal data about you.
The term "Processing" is any operation or set of operations whether or not carried out using automated means and applied to Personal Data such as collection, access, recording, copying, Transfer, storage, cross-referencing, modification, structuring, making available, communication, recording, destruction, whether automatically, semi-automatic or other. This list is not exhaustive.